SysAid Technologies explained

SysAid Technologies (formerly Ilient) is an international company founded in 2002^[1] that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software).

Company overview

The corporate headquarters is located in Airport City, Israel, near Tel Aviv. In June 2010, the company opened an additional office in Sydney, Australia.^[2] In May 2012, it opened another office in Brazil, South America.^[3] SysAid products are now used in more than 100,000 organizations^{[4] [5]} worldwide in numerous industries, including: healthcare,^[6] retail, education, financial services,^[7] manufacturing, aviation,^[8] and food/beverages.

See also

• Comparison of issue tracking systems
• Comparison of help desk issue tracking software

Notes and References

1. Web site: SysAid Company Profile. LinkedIn. 20 December 2018 .
2. Web site: Service Management Software Vendor Enters Australian Shores. ARNnet.com. June 17, 2010.
3. Web site: Managed Services: Brazil Is Next Big Market. MSPmentor. May 30, 2012.
4. Web site: SysAid Surpasses 60,000 Customers. TMCnet.com. February 16, 2010.
5. Web site: SysAid Reaches a Milestone: 100,000 Deployments. visual.ly. June 2012.
6. Web site: SysAid's IT Help Desk Software Selected by the National Institute of Mental Health (NIMH). TMCnet. Nov 8, 2011.
7. Web site: Help for the Help Desk. American Banker. Nov 1, 2011.
8. Web site: Swissport selects SysAid for U.S. IT. American Shipper. Aug 1, 2012.