IruSoft explained
IruSoft (Arabic: آيروسوفت) is an insurance regulatory platform designated for licensing, supervision and inspection of the insurance sector within a country. The platform introduced unique supervision-technology (suptech), insurance-technology (insurtech) and regulatory-technology (regtech) automated modules by which a regulator requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector. IruSoft was founded by Abdullah Al-Salloum and owned by the Insurance Regulatory Unit in Kuwait.[1] [2] [3] [4]
The Insurance Regulatory Unit optimized processing insurance-sector's customer complaints by issuing Resolution No. (1) of 2022 that introduced IruSoft's complaints public module; an automated resolution center, by which the process of receiving submitted complaints, passing them on to the platforms of licensed insurance companies, tracking matter-related discussions and updates and getting them escalated if unresolved to be discussed by a committee assigned by the unit is integrally automated and analyzed for better key performance indicators.[5] [6] [7] [8]
External links
Notes and References
- News: Editorial . Economics . Insurance Regulatory Unit Establishes IruSoft . Kuwait News Agency .
- Web site: CNBC . Arabia . IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw . live . https://web.archive.org/web/20210623110416/https://www.cnbcarabia.com/news/view/85016 . June 23, 2021 . July 21, 2021 . CNBC Arabia . ar.
- Web site: Alanba . Newspaper . The Insurance Regulatory Unit Establishes its Digital Platform IruSoft . live . https://web.archive.org/web/20210721084614/https://www.alanba.com.kw/ar/economy-news/1047473/02-06-2021-%D9%88%D8%AD%D8%AF%D8%A9-%D8%AA%D9%86%D8%B8%D9%8A%D9%85-%D8%A7%D9%84%D8%AA%D8%A3%D9%85%D9%8A%D9%86-%D8%AA%D8%AF%D8%B4%D9%86-%D8%A7%D9%84%D9%86%D8%B8%D8%A7%D9%85-%D8%A7%D9%84%D8%B1%D9%82%D9%85%D9%8A-IruSoft/ . July 21, 2021 . July 21, 2021 . ar.
- Web site: Alqabas . Newspaper . Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft . live . https://web.archive.org/web/20210721084605/https://www.alqabas.com/article/5851187 . July 21, 2021 . July 21, 2021 .
- News: Insurance Regulatory Unit Establishes Complaints Module In IruSoft . Kuwait News Agency .
- News: Diab . Tariq . IruSoft's Module For Complaints Submission . Aljarida Newspaper .
- News: Insurance Regulatory Unit Follows Up With Complaints On IruSoft . Alrai Newspaper .
- News: Insurance Regulatory Unit Gets Complaints On A Digital Negotiation Table . Alqabas Newspaper .
