IdeaScale explained

IdeaScale
Type:Private
Foundation:2009
Location:Berkeley, CA, United States and Washington, DC, United States
Key People:Nick Jain, CEOTim Sussman, Head of Government Solutions
Industry:Innovation Management Software
Products:IdeaScale
Homepage:ideascale.com

IdeaScale is a cloud-based software company that licenses innovation management sofwate employing crowdsourcing.[1] The company was founded by Vivek Bhaskaran[2] and Rob Hoehn in Seattle.[3]

As of 2018, IdeaScale is headquartered in Berkeley, CA.[4] In 2023, the company opened its Washington, DC offices.

History

In 2008, the IdeaScale service was first offered.[5] It launched in tandem with President Barack Obama's Open Government Initiative.[6] In its first year, IdeaScale was adopted by 23 federal agencies. It served many organizations, including the Executive Office of the President of the United States.[7]

The company is privately held. It was bootstrapped without venture capital funding and has become profitable.[8] In 2016, IdeaScale acquired Innovationmanagement.se[9]

In 2022, the company hired a new executive, Nick Jain, to take over for retiring CEO Rob Hoehn.

Features

Users create a profile on IdeaScale and once they are members of a community, they can submit ideas, comment and vote on other ideas, and the most popular ideas are prioritized at the top based on the number of votes the idea receives.[10] Once a promising idea has been identified, the software allows teams to form around the idea. The team can add more information to the idea, refine it, propose it to leadership and the best ones are selected using sophisticated decision matrix capabilities.[11]

The company uses the freemium model of engagement, offering free communities on an open basis and additional, customized functionality to paying clients.[12]

Notes and References

  1. Web site: Esposti, Carl. IdeaScale. Oct 7, 2010. Crowdsourcing.org. February 3, 2013. https://web.archive.org/web/20121211040000/http://www.crowdsourcing.org/site/ideascale/wwwideascalecom/1596. December 11, 2012. usurped.
  2. Web site: Gregory T Huang. IdeaScale Used for 24 Government Sites. 8 February 2010.
  3. Web site: Brier Dudley. Seattle's IdeaScale tapped for Obama feedback effort. Jan 20, 2010. Seattle Times. August 10, 2015.
  4. Web site: Procter. Richard. IdeaScale's crowdsourcing platform lets customers give rich feedback to businesses, governments. San Francisco Business Times. 13 February 2015.
  5. http://www.mrweb.com/drno/news8955.htm Crowdsourcing Launch for Survey Analytics
  6. Web site: Herman, Justin. OpenGov Citizen Engagement Tool: Frequently Asked Questions for Federal Agencies. September 15, 2011. HowTo.gov. February 3, 2013.
  7. Web site: Rao, Leena. IdeaScale Powers 23 Crowdsourcing Sites For The U.S. Government. February 7, 2010. TechCrunch. February 3, 2013.
  8. Web site: Venge, Brian. SBK020 Are You Listening to Your Customers?. January 19, 2011. Small Biz Kaizen. February 3, 2013.
  9. IdeaScale Acquires InnovationManagement.se to Enhance Comprehensive Innovation Offering.
  10. Web site: Miles, Stephanie. IdeaScale – Empower Your Customers.. October 4, 2010. AppVita. February 3, 2013.
  11. News: IdeaScale Launches Idea Incubation. 24 February 2015. Crowdsourcing.org. https://web.archive.org/web/20150225021152/http://www.crowdsourcing.org/document/ideascale-launches-idea-incubation-/35995. 25 February 2015. usurped.
  12. Web site: IdeaScale. IdeaScale Pricing & Signup. IdeaScale. February 3, 2013.