| Agency Name: | Department of Customer Service |
| Type: | department |
| Preceding1: | Department of Finance, Services and Innovation |
| Jurisdiction: | New South Wales, Australia |
| Headquarters: | Sydney |
| Employees: | 5,289[1] |
| Budget: | 1.116 billion (2019-20) |
| Minister1 Name: | The Hon. Jihad Dib |
| Minister1 Pfo: | Minister for Customer Service and Digital Government |
| Minister2 Name: | The Hon. John Graham MLC |
| Minister2 Pfo: | Minister for the Arts |
| Minister3 Name: | The Hon. Sophie Cotsis |
| Minister3 Pfo: | Minister for Work Health and Safety |
| Minister4 Name: | The Hon. Courtney Houssos MLC |
| Minister4 Pfo: | Minister for Finance Minister for Domestic Manufacturing and Government Procurement |
| Minister5 Name: | The Hon. Steve Kamper |
| Minister5 Pfo: | Minister for Small Business |
| Minister6 Name: | The Hon. Anoulack Chanthivong |
| Minister6 Pfo: | Minister for Better Regulation and Fair Trading Minister for Building |
| Chief1 Name: | Graeme Head |
| Chief1 Position: | Secretary[2] |
| Chief2 Name: | David Chandler |
| Chief2 Position: | Building Commissioner[3] |
| Agency Type: | Ministerial department |
| Child1 Agency: |
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The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New South Wales, Australia.
The department was established with effect from 1 July 2019 and assumed most functions from the preceding Department of Finance, Service and Innovation, as well as a number of functions from other departments and several agencies.[4]
The Department is the lead agency in the Customer Service cluster, led by Secretary Graeme Head,[2] who reports to the ministers listed below.
The following ministers are responsible for the administration of the department and its agencies:[5]
Ultimately, the ministers are responsible to the Parliament of New South Wales.
The following agencies are included in the Customer Service cluster, administered by the Department:[6]
The department was established with effect from 1 July 2019 and assumed most of the functions of the former Department of Finance, Services and Innovation that was dissolved on the same date, as well as some functions from the New South Wales Treasury and the Department of Premier and Cabinet. The department also incorporated Liquor & Gaming NSW, the Data Analytics Centre, and the NSW Registry of Births, Deaths and Marriages.