| Betsy McLaughlin | |
| Birth Date: | October 1960 |
| Birth Place: | Boston, Massachusetts, U.S. |
| Alma Mater: | University of California, Irvine (BA) |
Betsy McLaughlin is an American businesswoman who served as the CEO of Hot Topic from 2000 to 2011. She currently serves on consumer boards in the retail and restaurant sectors.
McLaughlin was born in 1960 in Boston, Massachusetts. She attended Estancia High School in Costa Mesa, California before earning a Bachelor of Arts degree in economics from the University of California, Irvine.[1] [2]
Prior to Hot Topic, McLaughlin worked for Millers Outpost and The Broadway in finance, merchandising, and operations roles.[3] McLaughlin joined Hot Topic as the vice president of operations in 1993 when the company was in its start up stage and had 15 stores. In 1996, prior to the company's IPO (NASDAQ:HOTT), she was promoted to senior vice president of merchandising and marketing. She became president in 1998.
In 2000, McLaughlin succeeded Hot Topic founder Orv Madden as CEO of the company and was appointed to the board of directors. In 2001, McLaughlin founded the second Hot Topic division called Torrid (NYSE:CURV), a plus-size retail chain aimed at young women.[4]
During McLaughlin's tenure as CEO, the corporation was included on the Forbes list of “200 Hot Companies”, Fortune “100 Fastest Growing Companies”, Bloomberg Businessweek
McLaughlin has received a number of awards for her "think outside the box" approach to strategy and leadership, specifically the recruiting and training of a primarily young work force to manage brick and mortar locations. She is also known for developing a growth culture built on exceeding expectations of both customers and team members.
In 2011, McLaughlin resigned from Hot Topic.[5] McLaughlin now sits on the boards of BARK (NYSE:BARK), 5.11 Tactical, Everlane, Lazy Dog Restaurants, Dolls Kill, Good American and PetSmart Charities. She also consults on branding, marketing, leadership and organization development for organizations in the consumer sector.[6] Previously, McLaughlin sat on the boards of Noodles (NASDAQ:NDLS), Pinkberry, Kriser's All Natural Pet, Veggie Grill and on the board of visitors and executive committee of the UCLA Anderson School of Management. In 2018, McLaughlin was named “Director of the Year” for early stage/high growth companies by the Forum for Corporate Directors.